Frequently Asked Questions | Furnished Temporary Housing in Raleigh and Durham | peaksuites.com

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How do I get started/ What is the screening process?

Peak Suites screens all applicants and requires certain items prior to entering into a lease agreement with our guests. ID verification, a soft credit check (will not impact your credit score), and a criminal background check are standard. Depending on the results of the screening, deposits or alternate booking processes may be needed. In accordance with local regulation and property guidelines, criminal history may be taken into consideration in approving or declining a reservation.

Can I extend my stay? Are lease end dates flexible?
- Yes! You can extend your stay past your original move-out date. Peak Suites will not rent your apartment home to anyone else until you submit your required notice to vacate (NTV), typically 30 days in advance of your move-out date. Once your notice has been submitted, we place the home back on our availability list for rebooking.
- Should you need to extend your stay after the NTV has been submitted, we will do our best to accommodate your needs, but our extension will depend on whether or not your home has been re-booked. We will allow you to extend until the next guest’s move-in date (if the apartment has re-booked).
- Peak Suites is also happy to assist in finding a transfer home if your original home is not available for an extension. The terms of your new agreement will be based on the new homes rent, availability, etc. The earlier you notify us of any changes to your stay the easier it is for us to assist!

What payment methods are accepted?

Peak Suites bills on a monthly basis and does not require deposits or upfront fees to secure your reservation. Peak Suites accepts credit/debit card payments through our credit card vendor – stripe. We also accept ACH payments. Other forms of payment can be discussed on an individual basis. We are flexible and work with clients to make the payment process as convenient as possible.

What if I need to move-out early?

Peak Suites will work with you to find a new renter for your apartment. We will place your home on our availability list and market it as soon as you notify us that you need to move-out before your lease term ends. If we are able to find a new occupant, your financial obligation will end on the new occupant’s move-in day. Peak Suites does not offer a lease break option.

What is included?
- Peak Suites offers homes that are fully furnished, include an extensive housewares set, and a welcome kit of commonly needed consumables (soap, laundry detergent, paper towels). Your rental payment also covers your utilities; electric, gas, water, high-speed internet, and cable tv service. Peak Suites does not include phones or phone plans in our homes. Our furniture and housewares kits are customizable – if you have special requests, just let us know and we will do our best to accommodate your needs.

This is GOOD living.